OMERS Cares Coffee Chats

We are deeply committed to the well-being of our members, employees and communities. And during this unprecedented global health crisis, we have all been forced out of our daily routines and are apart from our loved ones due to physical distancing.

We want to take this opportunity to connect with members like you so we’re trying out a new program called OMERS Cares Virtual Coffee Chats so that you can connect with one of our employees through a 30-minute phone call during these times of increased isolation. These conversations offer a casual and easy way to connect with someone.

If you’re interested, please call our ‘310MAXX’ line at +1 416.865.3100 and indicate that you would like to schedule a coffee chat. Calls will be scheduled on a first-come-first-served basis. Our OMERS team members are available:

• Monday to Friday: 11 a.m. to 1:30 p.m.

• Saturdays and Sundays: 3 p.m. to 3:30 p.m. and 4 p.m. to 4:30 p.m.

Once your coffee chat is booked, an OMERS team member will give you a call on the scheduled day / time.

Please note that our OMERS team members are not medical professionals or trained counselors or therapists. They will also not able to answer questions pertaining to the OMERS Plan. If you do have questions about your pension, you can always reach OMERS Member Services at +1 416.369.2444 or +1 800.387.0813.