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Members Privacy Statement Video Transcript

At OMERS, honesty and integrity are at the core of everything we do. We are committed to building and keeping your trust in all aspects of our operations, including how we handle your personal data.

Personal data is any information relating to an identifiable person. Examples include your contact information, birthday, social insurance number, employment history, as well as your website usage

We collect and use personal data about you, your beneficiaries and survivors for the purposes of administering our Pension Promise. The data primarily comes from you and your employer. You provide data when you complete forms, contact the Call Centre, or visit our websites. Your employer shares personal data when you are eligible or become a member, and throughout your employment. We may share personal data back to your employer when they are missing information they require about you for workforce planning and other employment-related benefits.

Sometimes, we may share your data with third party service providers that assist our operations, such as payroll advisors, medical advisors, locator firms, and consultants.

We and our service providers may use artificial intelligence and machine learning tools to support business activities.

OMERS is committed to the ethical use of your personal data. We have processes and oversight to ensure appropriate use, and security measures to safeguard your personal data. We would never sell your data or share it inappropriately.

You too have a shared responsibility to keep your personal data secure. We encourage you to visit myOMERS.com, our safe platform for updating personal information, sharing documents, and communicating with us. Keep your OMERS Member ID and myOMERS credentials confidential by not sharing them with anyone, including family members. Install the latest security updates, anti-virus software and use the latest version of your browser when visiting myOMERS.

For more information on how OMERS protects your personal data, read the OMERS Members Privacy Statement. If you have any questions, contact Privacy at privacy@omers.com