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- I am an EmployerSign in to e-accessOpens new window
Not sure about something?
As an OMERS member, you have access to your pension information in your secure myOMERS account .
With myOMERS you can:
print your T4A (retired members only);
update your contact information;
send a secure message to OMERS;
update or designate a beneficiary;
go paperless;
view your pension information;
manage your AVC account;
complete buy-back purchases;
estimate your retirement income; and/or
change your tax (retired members only).
Activate your personal myOMERS account .
Register with:
your membership or reference number (check your personal Pension Report or Annual Statement);
the last three digits of your social insurance number; and
a valid email account.
Sign up to go paperless.
Have you reviewed your beneficiary information lately? Sign in to myOMERS now to view, edit, or designate a beneficiary and help prepare a secure future for your loved ones.
Using your milestone dates or other dates you have in mind, find out how much you might receive from your OMERS pension.
Thinking about buying service? You can now request your costing and elect to purchase service through your myOMERS account.
Go to Go to myOMERS and select “Forgot your username or password.”
If you continue to experience difficulties, please contact OMERS Member Experience by phone:
Monday to Friday, 8 a.m. - 5 p.m.
Phone: +1 416.369.2444
Toll-free: +1 800.387.0813
To check the current version of your web browser, please see below:
Microsoft Edge:
Open Microsoft Edge
Click the Settings and More button on the top-right corner
Click the Settings button
Click About Microsoft Edge
The About Microsoft Edge window will display the current version of your browser. If updates are available, they will be suggested on this page.
Mozilla Firefox:
Open Mozilla Firefox
Click the Menu button on the top-right corner
Click the Help button
Click About Firefox
The About Firefox window will display the current version of your browser. If updates are available, they will be suggested on this page.
Google Chrome:
Open Google Chrome
Click the More button on the top-right corner
Click the Help button
Click About Google Chrome
The About Google Chrome window will display the current version of your browser. If updates are available, they will be suggested on this page.
Apple Safari:
Open Safari
Click the Menu button on the top-left corner where it says “Safari”
Click the About Safari button
The Safari Version Number window will display the current version of your browser. If updates are available, they will be suggested on this page.
Successfully clearing your web browser cache can resolve your access to myOMERS. To clear your cache, see the steps in the question below: “How can I clear my web browser cache?”
If you have successfully cleared your cache and the maintenance page is still appearing, sit tight! It means we’re actively doing work on myOMERS.
To clear your web browser cache, please see below:
Microsoft Edge:
Open Microsoft Edge
Click the Settings and More button on the top-right corner
Click the Settings button
Click the Privacy, Search, and Services button
Locate Clear Browsing Data and click Choose what to clear every time you close the browser
Click Cached Images and Files
Close your web browser to apply updates
Mozilla Firefox:
Open Mozilla Firefox
Click the Options on the top-right corner
Click the Privacy and Security button
Locate Cookies and Site Data and click Clear Data
A window will display the option to clear cookies and site data. Check the Cached Web Content option
Click the Clear button
Close your web browser to apply updates
Google Chrome:
Open Google Chrome
Click the Menu button on the top-right corner
Click the Settings button
Locate Privacy and Security and click the Clear Browsing Data button
Check the Cached Images and Files option
Click the Clear Data button
Close your web browser to apply updates
Apple Safari:
Open Apple Safari
Click the Menu button on the top-left corner where it says “Safari”
Click the Preferences button
Click Advanced tab
Click the Show Develop Menu in Menu Bar checkbox and close the Preferences window
Click the Develop drop-down button and select Empty Cache
Close your web browser to apply updates
Please note, myOMERS activation emails are only valid for 48 hours. If your activation link has expired, please create an account for myOMERS again.
Check your web browser to ensure it has been updated to reflect the current version available. Once your web browser has been updated to reflect the current version available, retry the activation link.
For steps on how to check the current version of your web browser, see the steps in the question above: “Is my web browser up to date? How can I check if my web browser is the current version?”
Check your web browser for any saved passwords and remove them by clearing your cache and saved passwords history.
To reset your myOMERS password or be reminded of your username, see the steps in the question above: “What do I do if I forgot my password or username?”
Please note:
myOMERS usernames are case sensitive
myOMERS usernames are separate from your email address
myOMERS passwords can only contain letters, numbers and underscores
The show password feature will offer visibility as you enter your password
Member Experience is here to help! In order to troubleshoot the error/issue you’re experiencing, we require the following information:
Your web browser(s) and version number(s)
The time and date you encountered the error/issue
Any error messages that may have appeared
The action you are/were trying to execute
Please contact us at +1 416.369.2444 or +1 800.387.0813, Monday to Friday from 8 a.m. to 5 p.m. Make sure to have your when you call. You may also be asked to answer your security questions.